How long does it take to get my order?

 Most in-stock items will be shipped within 3-5 days of receipt of your order. Sometimes items ship separately, but you will not be charged for multiple shipments. If you used a credit card and our item is on backorder, your card will not be charged until the item is shipped. 

How do I pay with a credit card?

You can pay without having a PayPal account. If you don't have a PayPal account, you'll be automatically redirected to a secure page in checkout where you can enter your credit card information. 

What do I do if my order is not what I need?

  If you are not completely satisfied with your order, just call us toll free at (716) 652-8646 or send an e-mail message to customer service. We’ll gladly give you a replacement item or a refund of the merchandise price.

Whom do I contact with billing questions?

Please call (716) 652-8648 or send an e-mail message to customer service. 

Not found the answer?

feel free to contact our customer service for free support